Is your sales compensation program producing the results you desire? Background While I’m not a compensation specialist, in my work I’ve seen some blatant mistakes made when it comes to sales compensation. Here are a couple of examples: I asked … Continued
Is dichotomy your friend or foe in your dealings with others? Many people, upon observing dichotomy between what a person says and what they’re doing, experiences confusion. Do I believe what they said or what they’re doing? Which is the … Continued
How valuable are reviews, both to consumers and business owners? Background A protégé, who possessed a 5-star rating in her reviews, got a 1-star rating from a disgruntled customer. The customer accused her of scamming him. My protégé contacted the … Continued