How many of the wounds your company suffers are self-inflicted? Example A residential homebuilder met with new buyers (often couples), to make brick, siding, flooring, cabinets and other amenity selections. Just prior to starting construction, he’d ask “Are there any … Continued
Why is it that what we see so clearly in others is a blind spot in ourselves? More importantly, how do we deal with this dilemma? Background I was recently in the audience of a “Dolphin Tank”…a gentler version of … Continued
The most admired, sought-after people, are those who see similarities in seemingly disparate situations and use what they see to craft simple, easily-implemented solutions for whatever challenges they or their colleagues face. Illustration In James Gleick’s book, Chaos: Making A … Continued